Yes, we’ve all heard the story about the Chevrolet Nova (not true as I have reported on this blog earlier), the Mitsubishi Pajero, the Mitsubishi Colt and other car models. However, behind those obvious and funny stories of branding blunders, there’s also some cultural richness and subtlety to explore. Have you ever thought about the names US car manufacturers brand their cars with? Ford EXPEDITION, Jeep PATRIOT, Lincoln NAVIGATOR, Dodge CHARGER – the list is endless. All of these names are more than just inventions of overly creative marketeers. They stand for something, and they provide identity. They’ve been chosen to describe the essence of the model, but also because they address some deep emotional needs of customers in the target group. To most customers in the United States, EXPEDITION stands for something positive, and so does PATRIOT or CHARGER. These are culturally loaded names for car models that conjure some of the positive values that most Americans have grown up with – individuality, initiative, responsibility, competition, to name but a few. Now stop and think about German car models (and, for the sake of the argument, let’s leave Volkswagen out of the equation for a moment). Mercedes has the A-class, the B-class, the C-class and so on. And when they go really crazy, those jovial Germans come up with the G-class! And BMW? They have the 1-series, the 3-series, the 5-series… You get the idea. Now what do these tell us about German cultural values? Germans value ideas such as structure, order, hierarchy, logic, but also the perfection of engineering that is buried in the numbers and letters. The big mystery of course is why do Americans then still like German luxury cars? Maybe it’s the lure of the exotic, maybe it’s that model names aren’t the most important factors in the purchase decision, or maybe it’s just one of those inexplicable paradoxes of culture.
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